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Shenzhen Lean Kiosk Systems Co., Ltd. frank@lien.cn +86-186-6457-6557

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Company Cases About Customer Case Study: Smart Visitor Management System Enhances Reception Experience

Customer Case Study: Smart Visitor Management System Enhances Reception Experience

2025-09-25
Latest company cases about Customer Case Study: Smart Visitor Management System Enhances Reception Experience

Background
A large corporate campus receives hundreds of visitors daily. Traditional manual registration was slow, error-prone, and required reception staff to fill out and prepare visitor badges by hand. The company wanted an intelligent visitor management solution that would allow guests to self-register and quickly receive professional visitor passes, improving both efficiency and security.

Customer Requirements

  • Visitors should be able to register at a self-service terminal

  • QR code scanning to quickly retrieve pre-registered or on-site visitor information

  • Automatic visitor badge printing with full-color output (photo, company logo, etc.)

  • Seamless integration with the existing access control and appointment systems

Our Solution
We provided the company with a new Smart Visitor Kiosk:

  • Scan & Go Registration: Visitors simply scan their mobile QR code to complete check-in automatically

  • Full-Color Badge Printing: Built-in high-speed color printer produces professional visitor passes instantly

  • Integrated Access Control: Printed badges can serve as entry credentials

  • User-Friendly Interface: Large touch screen with multi-language support for intuitive operation

Results

  • Average time from arrival to printed badge reduced to 30 seconds

  • Reception workload reduced by 70%

  • Improved corporate image and higher level of security management

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Contacts
Contacts: Mr. Frank Wei
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