China Shenzhen Lean Kiosk Systems Co., Ltd. Company Blog

Streamlining Parking Operations with Smart Self-Service Terminals In modern cities, parking management has become a critical challenge. Operators need efficient, reliable, and user-friendly solutions to reduce congestion and improve customer satisfaction. Our Parking Payment Kiosk provides a seamless answer for both indoor and outdoor parking facilities. Project Overview The client, a parking operator managing multiple facilities across commercial and residential areas, required a durable and secure self-service solution for payment collection. The goal was to enable drivers to quickly pay for parking via cash, coins, bank cards, or mobile wallets, while reducing manual labor costs. Solution We deployed our all-in-one parking payment kiosk, designed with: Outdoor-ready enclosure with weatherproof and anti-vandal housing. Multiple payment options, including cash, coins, bank cards, QR code scanning, and NFC contactless payment. High-brightness touchscreen for easy use in all lighting conditions. Integrated receipt printer to provide transaction proof instantly. Results The kiosks have been successfully installed in both underground parking lots and outdoor car parks. The system significantly reduced queue times at exits, minimized staffing requirements, and improved the driver experience. Operators reported a 20% increase in payment efficiency and stronger customer satisfaction scores. Why Choose Our Parking Payment Kiosk? Flexible installation for indoor and outdoor use. Secure and reliable hardware designed for 24/7 operation. Customizable software integration with existing parking systems. Global payment compatibility, supporting over 44 countries. Our Parking Payment Kiosk is more than just a payment terminal — it is a smart city solution that helps operators modernize parking management while providing convenience for drivers.

In today’s fast-paced dining industry, customers expect speed and convenience when placing orders. A leading restaurant chain recently deployed our latest self-service ordering kiosks across its outlets. Equipped with QR code payment and thermal receipt printing, the solution has significantly improved operational efficiency and enhanced the customer experience. Customer Pain Points Long queues during peak hours – Manual ordering speed is limited, leading to potential customer loss High cashier workload – Frequent transactions increase the risk of human error Multiple payment channels required – Need to support WeChat Pay, Alipay, and other methods in one system Our Solution We provided a floor-standing self-service ordering kiosk with the following features: 21.5-inch HD touchscreen with a clean, intuitive interface and multi-language support Integrated QR code payment module compatible with WeChat Pay, Alipay, and other mainstream payment methods Built-in thermal printer for instant receipt printing to assist order collection Optional facial recognition camera for member identification and personalized recommendations Industrial-grade motherboard running Android 11/12, with support for remote OTA updates Results Achieved 40% faster ordering process 50% reduction in cashier workload Shorter waiting times during peak hours Improved customer satisfaction, especially among younger demographics who prefer self-service

Are long lines and rushed service frustrating your customers? This common problem can drive people away. Kiosks provide a fast, accurate, and user-friendly alternative that improves overall satisfaction. Self-service kiosks enhance customer experience by reducing wait times, providing 24/7 access, and offering a sense of control. They streamline ordering and payment, ensure accuracy, and allow staff to focus on more complex, value-added interactions, leading to greater customer satisfaction. Many business owners I talk to worry that technology feels impersonal. They think a screen can't replace a human smile. But in my years as a kiosk expert at LKS, I've seen the opposite happen time and again. When implemented correctly, kiosks don't replace your best employees. They empower them. More importantly, they give customers what they truly want: speed, control, and accuracy. This guide will break down the specific ways kiosks create a better experience for everyone. Do Kiosks Really Reduce Wait Times? Do your customers hate waiting in line? That feeling of frustration can make them leave and never come back. This is a major issue during peak hours. Yes, kiosks significantly reduce wait times. They automate routine tasks like ordering and payment, allowing multiple customers to be served at once. This breaks up bottlenecks at the counter and speeds up the entire service process, leading to shorter, faster-moving lines. I remember working with a popular fast-food restaurant that was struggling with its lunch rush. The line would stretch out the door, and many potential customers would just walk away. The core problem was the single point of failure: the cashier. After we installed four self-service kiosks, the dynamic changed completely. The kiosks took over the simple task of taking an order and payment. This allowed four customers to order at the same time, not just one. Wait times dropped by over 60%, and the restaurant saw an immediate increase in sales during its busiest period. The kiosks absorbed the surge of customers, keeping the lobby calm and service moving. Can Kiosks Offer a More Personalized Service? Do you think kiosks are just cold, impersonal screens? This belief might stop you from adopting technology that could really help your business and your customers. Kiosks can offer a highly personalized service. By accessing past order history, they can suggest favorite items, display relevant promotions, and allow for easy customization. This creates a tailored experience that feels efficient and understands the individual customer's needs. Personal service is changing. Sometimes, the best service is one that remembers you and gets your order perfect every time. From my experience, kiosks excel at this. By using a loyalty card or phone number, a customer can log in and see their order history. With one tap, they can re-order their "usual" without having to explain it. This is incredibly fast and feels very personal. It shows the customer that your business knows them. Kiosks can also offer smart suggestions. For example, if a customer orders a sandwich, the system can suggest a drink and chips to make it a combo deal. It's a relevant suggestion that adds value, not a generic upsell that feels pushy. How Do Kiosks Empower Customers? Do customers ever feel rushed at your counter? They might forget something or feel pressured to make a decision quickly, especially if the line behind them is long. Kiosks empower customers by giving them full control over their ordering process. They can browse the menu at their own pace, easily customize items, and verify their order for accuracy before paying. This eliminates pressure and reduces the chance of miscommunication. One of the biggest benefits of a kiosk is the control it gives the customer. When customers are in control, they are more relaxed and more satisfied. I've seen this make a huge difference for families and customers with specific needs. The kiosk removes the pressure of the line. People can take their time to browse the menu and make an informed decision. Kiosks also make complex orders simple. A customer can easily add extra toppings or remove an ingredient through a clear visual interface. This is much easier than trying to explain it to a busy cashier. The customer inputs their exact preferences, so they get exactly what they want. What Happens When a Kiosk Frees Up Staff? Are you worried that bringing in kiosks means getting rid of your staff? This is a common and understandable fear for any conscientious business owner. When kiosks handle routine orders, your staff are freed up to focus on higher-value tasks. They can provide personalized assistance, manage complex issues, and ensure the overall environment is clean and welcoming. This elevates the human element of your service. Conclusion Kiosks enhance customer experience by giving control, speed, and accuracy. They let your staff focus on what matters most, creating a better service environment for everyone.

As urban areas continue to grow, efficient parking management becomes crucial. Traditional parking payment systems often rely on grid electricity, which can be costly and environmentally unfriendly. Enter the solar-powered parking lot payment kiosk—an innovative, sustainable solution that reduces energy costs and carbon footprints while ensuring seamless parking transactions. Why Solar-Powered Payment Kiosks? 1. Energy Efficiency & Cost Savings Solar-powered kiosks harness renewable energy, eliminating dependence on grid electricity. This reduces operational costs and ensures functionality even during power outages. 2. Environmentally Friendly By using solar panels, these kiosks cut down on fossil fuel consumption, reducing CO₂ emissions and supporting green city initiatives. 3. Easy Installation & Mobility Since they don’t require complex wiring, solar kiosks can be installed in remote or temporary parking areas, making them ideal for events, construction sites, or expanding urban zones. 4. Reliable & Low Maintenance Modern solar panels and battery storage systems ensure continuous operation, even on cloudy days. With fewer mechanical parts than traditional machines, maintenance is minimal. Key Features of a Solar-Powered Parking Kiosk Touchscreen Interface – User-friendly digital payment options (credit/debit cards, mobile payments, QR codes). Real-Time Data Connectivity – Syncs with parking management systems for occupancy tracking and dynamic pricing. Weather-Resistant Design – Built to withstand rain, heat, and dust for long-term durability. Battery Backup – Stores excess solar energy for 24/7 functionality. Security Enhancements – Anti-vandalism features and surveillance camera compatibility. Applications Smart Cities – Integrating with IoT-based parking systems for better traffic management. Commercial Parking Lots – Malls, airports, and office complexes benefit from reduced electricity costs. Public Streets & Municipal Zones – Cities can deploy them for metered parking without infrastructure upgrades. Conclusion The solar-powered parking payment kiosk is a game-changer for urban mobility, offering a sustainable, cost-effective, and efficient alternative to traditional systems. As cities push toward greener solutions, adopting solar-powered kiosks can significantly contribute to environmental goals while improving the parking experience for drivers. Ready to upgrade your Parking Payment Kiosks? Contact us today! +86-19129985646 by WhatsApp

In recent years, the cinema industry in the Middle East has undergone a significant transformation, driven by a growing demand for premium entertainment experiences and advanced technology solutions. One of the key innovations improving customer convenience and operational efficiency is the cinema self-service ticketing kiosk. The solution was our freestanding self-service ticketing kiosk, equipped with a high-brightness touchscreen, QR/barcode scanner, and fast thermal ticket printer. Customers can now purchase tickets directly at the kiosk or collect pre-booked tickets by simply scanning their QR code from a mobile phone or printed voucher. The system is integrated with the cinema’s existing POS and online booking platform, ensuring real-time ticket availability and instant updates. In the Middle East, weekends and holidays often bring a surge in moviegoers, resulting in long queues at traditional ticket counters. By introducing our kiosks, the cinema chain significantly reduced waiting times, allowing staff to focus on customer service and upselling snacks and beverages instead of manually processing every ticket transaction. Another important benefit in this region is multi-language support, with kiosks offering Arabic, English, and other popular languages to cater to the diverse audience. The machines are also designed for high-traffic environments, featuring durable components and reliable performance to handle continuous operation during peak hours. The result has been impressive: Reduced queue times by over 50% during peak periods Increased online booking adoption as customers enjoy quick ticket collection Higher customer satisfaction due to a smoother, faster ticketing experience The Middle East cinema market continues to grow rapidly, with customers expecting both premium content and premium service. Our cinema self-service ticketing kiosk is a perfect fit for operators looking to combine efficiency, convenience, and a modern brand image. By embracing automation, cinema chains can not only improve operations but also deliver a memorable movie experience that keeps audiences coming back. google is broken

43 inch Self-Service Ticket Kiosk for Cinemas: Streamline Entry, Elevate Experience Redefine theater access with our industry-leading 43-inch self-service ticket kiosk – engineered to eliminate box office bottlenecks while creating immersive brand touchpoints. This purpose-built solution empowers guests to retrieve pre-booked tickets in seconds, freeing staff to focus on premium concession service and crowd management during peak premieres. Core Capabilities:Cinema-Optimized Workflow Instant ticket retrieval via QR code, booking ID, or credit card authentication Real-time seat map display with upgrade prompts (e.g., premium lounges, VIP seating) Membership login & loyalty point redemption 43 inch Full HD Engagement Hub Vivid 1080p anti-glare touchscreen (10-point multi-touch) Dynamic trailer/promotion showcase during idle mode ADA-compliant interface with audio jack for accessibility High-Output Ticket System Industrial thermal printer (80mm/sec, 300m roll capacity) Auto paper loading & low-ink alerts Custom ticket branding with showtime/auditorium details Technical Edge for Theaters: OS: Linux/ Windows/Android-based Connectivity: Gigabit Ethernet, Wi-Fi 6, USB 3.0 (RFID/NFC ready) Accessories: Floor stand with anti-tip base, wall-mount kit Transformational Benefits: Accelerate Lobby ThroughputProcess 50+ tickets/hour per unit - ideal for Marvel premieres or festival crowds. Monetize Wait Times Promote concession combos during retrieval Upsell premium experiences (4DX, IMAX) Sell discounted future show vouchers Audience IntelligenceCapture anonymized metrics: Peak redemption times Popular seat categories Promotion conversion rates 该专门建造的解决方案使客人能够在几秒钟内检索预订的门票,从而使员工在高峰首映期间专注于高级特许服务和人群管理.

Struggling to serve customers effectively in outdoor spaces? An outdoor kiosk is a tough, reliable solution. It helps you manage transactions and information delivery in any weather, anytime. An outdoor self-service kiosk is a robust, weatherproof interactive terminal designed for outdoor use. It withstands rain, sun, and extreme temperatures to reliably provide services like ticketing, payments, and information access in public areas, ensuring your operations continue smoothly. Choosing the right technology for your business is tough, especially when it needs to survive the outdoors. You need a solution that is durable and user-friendly. In my years as a kiosk expert, I've seen businesses transform their customer service by making smart choices. This guide will walk you through what you need to know to invest in a kiosk that truly works for you. What is an Outdoor Self-Service Kiosk? Is it confusing what makes an outdoor kiosk different from a regular one? You might think any kiosk can be placed outside. This mistake can lead to broken equipment very quickly. An outdoor self-service kiosk is a specially engineered interactive terminal built to operate flawlessly in outdoor environments. It provides services like payments or ticketing directly to users, all while being exposed to the elements. Think of an outdoor kiosk as more than just a computer in a box. It’s a complete, self-contained solution engineered for survival. From my experience at LKS, the main difference is the rugged construction. The outer shell is made from corrosion-resistant steel, with sealed seams to keep water out. Inside, a climate control system with heaters and fans protects the electronics from extreme temperatures. The interactive core, including the touchscreen and payment devices, is also chosen for durability. Everything is built to be secure, reliable, and easy for the public to use, no matter the weather. What are the benefits of an Outdoor Self-Service Kiosk? Are you wondering if the investment in an outdoor kiosk is worth it? Manual processes are slow and high labor costs can hurt your profits. Let me explain the return you can expect. Outdoor kiosks offer tremendous benefits. They provide 24/7 service access and improve operational efficiency. They also boost brand visibility and can create new income through ads. Plus, they gather valuable customer data to help your business grow. Over my career, I've seen businesses discover advantages they never expected from outdoor kiosks. The most obvious benefit is 24/7 accessibility, allowing your business to stay "open" even when staff are gone. This leads to greater efficiency, as kiosks automate routine tasks and free up your employees to handle more complex issues. While there's an upfront cost, they reduce long-term labor costs. Customers often prefer the speed and control of self-service, which enhances their experience. Plus, these kiosks can collect valuable usage data to help you make smarter business decisions and even display ads for a new revenue stream. What should you look for in an Outdoor Self-Service Kiosk? Worried about buying the wrong kiosk for your outdoor project? A poor choice means wasted money, constant repairs, and unhappy customers. I will guide you on the key features to check. When buying an outdoor kiosk, check its IP rating for weatherproofing; IP55 or IP66 is best. Ensure the screen has high brightness, at least 1800 nits, for clear visibility in sunlight. Also, consider the software platform and the installation location. A flashy design means nothing if the kiosk fails in the rain or customers can't see the screen. First, check the IP (Ingress Protection) rating. For outdoor use, you need at least an IP55 rating, which protects against dust and water jets. An IP66 rating is even better for harsh environments. Second, screen brightness is critical. A standard screen will be unreadable in sunlight. Look for a display with at least 1800 nits. Third, a good digital signage platform is essential. It lets you update content remotely, saving you time. Finally, plan your installation site. You need a flat, solid surface like a concrete pad and a plan to get power to the unit. How do Outdoor Self-Service Kiosks work? Does the technology behind outdoor kiosks seem complex? You might worry about how it will connect with your current systems. Let me assure you, it's simpler than you think. Outdoor kiosks are interactive terminals, typically with a touchscreen. Users follow simple on-screen instructions to complete tasks. The kiosk is built to handle bad weather while connecting to your business systems to process everything in real time. At its core, an outdoor kiosk is a rugged computer designed for a specific job. The process is simple for everyone. A customer touches the screen and follows a few guided steps. When they make a selection, like buying a ticket, the kiosk securely communicates with your central business systems over the internet. This connection can be a wired Ethernet cable, Wi-Fi, or a 4G/5G cellular signal for remote locations. The kiosk sends the order, processes the payment, and then prints a receipt or displays a confirmation code. This whole digital transaction happens securely in just a few seconds. How much does an Outdoor Self-Service Kiosk cost? Is budget your biggest roadblock? The price range for kiosks can seem confusing. I'm here to break down the costs so you can plan your investment with confidence. The cost of an outdoor kiosk ranges from $3,000 to over $25,000. The price depends on its size, features like payment terminals, and the materials used. Outdoor models cost more because they require special weatherproofing and durable components. The price of a kiosk varies widely based on its features. A basic information-only kiosk might cost around $3,000 to $8,000. For a mid-range unit with a payment terminal and receipt printer, you can expect to pay between $8,000 and $15,000. High-end models with large screens, multiple components, and top-tier weatherproofing can exceed $25,000. I always advise clients to consider the Total Cost of Ownership. This includes the initial hardware cost plus software licenses, professional installation, and an ongoing maintenance plan. This gives you a much clearer picture of the real investment. What are the final considerations before buying? Are you ready to make a purchase but feel you might be forgetting something? A small oversight now can become a big headache later. Let's go over the final checklist. Before buying, consider ongoing maintenance, security against vandalism, and options for future upgrades. Ensure your provider offers a solid service plan and that the kiosk is physically secure. A modular design will help it adapt to new technologies. Beyond the specs and price, think about the long term. First, what is the maintenance plan? Ask your provider about their support process and if they offer remote diagnostics. A good service plan is essential. Second, consider security. The kiosk should be made of thick steel with shatter-resistant glass and secure locks. I always recommend bolting it to a concrete base and considering a security camera. Finally, think about the future. Technology changes. A modular kiosk design allows you to easily upgrade components like payment systems later, ensuring your investment remains valuable for years. Conclusion In short, a well-chosen outdoor kiosk boosts efficiency, improves the customer experience, and offers a great return. It's a durable and intelligent investment for your business's future.

  Race ahead with your parking business. We’re here to keep you ahead of the race in the fast-moving parking business. Whether you’re looking to push ahead and digitise your network, offer state-of-the-art new services, want one innovative parking payments solution for all your locations, or simply want to boost customer experiences, we can help your operation move up a gear.   One full-service payment solution does it all. Imagine how much easier life would be with one single full-service parking payment solution for all your European sites. LKS Parking Payments Suite delivers the service to match that ambition, with advanced features like smart attended and unattended payment terminals, e-acceptance and installed base management. Connecting effortlessly to existing systems, it supports a range of parking use cases like Tap-in & Drive-out or pay on exit.   There’s no barrier to one simple payment platform. Sheer, simple convenience is key. We give you facts at your fingertips via one single cutting-edge platform that handles every online payment you receive including mobile, e-commerce and in-app payments. The result? Your parking payments solution is accessible from any channel and you can build ever more customer-focussed services like online booking, payments or refunds. That’s next-gen parking management.   Customised reporting builds better business insights. Giving your customers more ways to pay is critical for parking business. So it’s good to know that pan acquiring – which allows you to accept more payment cards – is part of the Parking Payments Suite service. Thanks to our Interchange++ model, acquiring fees fit acquiring costs too, so you never pay for more than you use. And we’ve kept monitoring simple, with customised financial reconciliation that covers all your payment sources. Parking payments made simple.   Next level parking management. Wherever you’re operating in Europe, look around and we won’t be far away. Available in 50+ countries throughout the continent, our Parking Payments Suite is a forward-thinking solution you can tailor to local conditions, making it easier than ever for customers to pay. Because you’re connected directly to Worldline acquiring, you see best-in-class prices too. And if needed, we can connect you to local acquirers so you get the best deals going.   Terminals to fit any space. Because terminals lie at the sharp end of your business, you need future-proof machines you can trust. With Worldline Parking Payments Suite, you’ve several options that can both boost revenue and customer experiences. Unattended terminals are ruggedised and outdoor-proof, easy to integrate and tailor-made for parking payments whilst attended terminals are both smart and intuitive, ideal for manned parking sites.            

Feeling confused or rushed at a parking payment kiosk? You're not alone. This guide breaks down the process, making your next parking payment quick and stress-free. A parking payment kiosk works by having you input your license plate number, select your desired parking time, and pay with a card or mobile payment. The system then automatically records your vehicle's parking permission, so you don't need a paper ticket on your dash. So, how does it really work behind the screen? This guide breaks down the key steps and underlying technology in a simple, easy-to-understand way, whether you're a driver curious about the process or a business owner exploring parking solutions. What Is a Parking Payment Kiosk and Where Is It Used? You see these machines everywhere, but what are they really? Not knowing their purpose can be confusing, but they are quite simple and designed to help you pay efficiently. A parking payment kiosk is an automated machine for paying parking fees. You can find them in parking lots, garages, and on city streets, where they replace manual cashiers. In my experience, I can tell you they are basically rugged, weatherproof computers. They’re designed with a simple touchscreen, a payment reader, and a printer to make paying fees fast and easy. You’ll find them in busy places like city centers, shopping malls, and airports, all set up to streamline the parking process for everyone. How Does the User Interact with the Kiosk? Facing a new kiosk can feel a bit intimidating. You don’t want to press the wrong button or make a mistake. Luckily, the process is designed to be very straightforward. You start by touching the screen, then enter your license plate number. After that, you choose how long you need to park, check the fee, and complete the payment. The focus is on intuitive simplicity. The process follows a clear, straightforward flow: 1. Enter your license plate. This links the payment to your car. 2. Select your parking time. The kiosk calculates the fee for you. 3. Confirm the fee on the screen. 4. Pay with your card or phone. 5. Get your receipt. In modern "Pay-by-Plate" systems, your plate is your permit, so you don't need to display the ticket. What Payment Methods and Technologies Are Supported? You're at the kiosk, but you don't have any cash. Will your card or phone work? Luckily, modern kiosks are built to accept multiple convenient payment types. Most modern kiosks support credit and debit cards (tap, chip, and swipe). They also accept mobile payments like Apple Pay and Google Pay. Some still take cash and coins. These kiosks are equipped just like a retail checkout. They have built-in NFC readers for fast tap-to-pay with cards or mobile wallets like Apple Pay. For older cards, there are still chip and swipe readers. While less common now, some kiosks also have mechanisms for bills and coins to ensure everyone can pay easily. What Happens After Payment Is Made? You've paid, but what happens in the background? How does the system know your car is legally parked? It all happens through instant, behind-the-scenes communication. After you pay, the kiosk sends the transaction data to a central management server using a 4G or Wi-Fi connection. This server logs your license plate and paid-until time for enforcement. This backend system is the real magic. The moment you pay, the kiosk sends your license plate number and paid time to a central cloud database over a 4G or Wi-Fi network. Enforcement officers use a handheld device to scan license plates. Their device checks the database in real-time to confirm a valid payment. This smart, connected system is what makes the whole process so efficient and accurate. Conclusion Parking kiosks are simple for drivers and powerful for operators. They use straightforward steps and smart technology to make parking much easier and more efficient for everyone involved.

Project Name: Convenient Insurance Self-service Kiosk for Air Travel   Background   As travel demand increases and airport traffic continues to rise, traditional methods of purchasing travel insurance have struggled to meet modern travelers' needs for efficiency and convenience. In order to improve service efficiency and enhance traveler experience, some insurance companies have started to promote self-service kiosks at airports to enable travelers to purchase travel insurance quickly and independently.   Client Description   This project is aimed at frequent business and leisure travelers who need a fast and convenient way to purchase travel insurance before their trip. Key requirements included reducing the waiting time for purchasing insurance and providing an intuitive, easy-to-use purchase process.     Case Study   The self-service kiosk provides insurance purchasing services through an easy-to-operate touch-screen interface. Travelers can select the appropriate insurance product, enter the necessary personal information, complete the payment, and receive the insurance policy instantly. The system supports multiple payment methods and multi-language options, ensuring ease of use for travelers of different backgrounds.   Technical Challenges   Multi-language user interface: Developing a user interface that supports multiple languages to meet the needs of international travelers. Data security: Ensure the security of travelers' personal and payment information and prevent data leakage and unauthorized access. Hardware reliability: Ensure the stability and long-term durability of the terminal under high-frequency usage.   Specific solutions and application design High-performance terminal: Adopting high-speed processor and sufficient memory to ensure smooth running of applications. Intuitive interaction design: Designed with a simple and clear graphical user interface to reduce operational complexity and minimize user errors. Advanced Security Measures: Integrates the latest encryption technology and security protocols to ensure secure transactions. Instant Printing and Electronic Sending Functions: Provides instant printing of insurance policies and optionally sends the electronic policy to the user's mailbox. Terminal Kiosk Design: High-performance processor and high-capacity memory are used to ensure smooth running of the application. Multi-language interface: Developed a multi-language interface supporting English, Chinese, Japanese, etc., which is widely adapted to the needs of users of different nationalities. Secure Payment System: Advanced encryption technology and multiple security verifications are integrated to ensure the security of all transactions. Instant Feedback: The kiosks can print insurance policies instantly, and also supports the sending of electronic policies to the user's designated email address.   Utilization Effect and Benefit Impact   Since the self-service insurance kiosk was put into use, the average waiting time for travelers to purchase insurance has been reduced from 15 minutes to 3 minutes. The introduction of the kiosk has greatly improved customer satisfaction and accelerated the efficiency of passenger handling at the airport.     Customer Feedback   "Very convenient and fast, the operation is simple and clear, and the purchase was completed within a few minutes." -- from a business traveler who frequently travels abroad   "I like the no queuing service, especially when I am in a hurry to catch a flight." -- from a leisure traveler     By using these self service kiosks, we have not only optimized the customer experience, but also successfully solved the problem of inefficient service during busy periods at airports. These self service payment kiosks have now become a key tool for improving service quality and efficiency at airports.   Results and benefits   Increased efficiency: Significantly reduced waiting time for travelers when purchasing insurance. Increased customer satisfaction: Providing fast and convenient service enhances the overall airport experience for travelers. Reduced operational costs: Self-service reduces reliance on manual resources and lowers operational costs.  

Project Background Sinopec's gas stations are located all over the country, with huge daily traffic, and the challenge is how to improve service efficiency and customer experience. Traditional gas station services require multiple windows to operate at the same time, including gas payment, gas card recharge, merchandise purchase, and invoice printing, which often leads to long queues between different service windows.   Project Objective In order to optimize customer experience and improve work efficiency, the SOE client aimed to develop an integrated multi-functional self-service terminal. The terminal needs to fulfill multiple services in a gas station scenario, including gas payment, gas card recharge, merchandise payment, and invoice printing. The goal of the self-service terminal was to enable users to complete all services quickly, thereby reducing queuing time and improving the overall operational efficiency of the gas station.   Technical Challenges Functional Integration: Integrating multiple services from a traditional gas station into a single device to ensure ease of operation and efficiency. Ease of use and accessibility: The device needed to provide an easy-to-understand and easy-to-operate interface for all users, including older or technologically unfamiliar users. The Solution   This product is placed in the Sinopec gas station EasyJet, to solve the problem of user gas payment, gas card recharge, circle storage, commodity payment, invoicing, etc., greatly improving the efficiency of the gas station, while facilitating the user gas queue, invoicing queue, etc.   Hardware Configuration: The equipment is equipped with hardware facilities such as 32-inch touch screen, fuel card reader, card dispenser, thermal printer, code scanner, ID card reading module and binocular camera to ensure that it can meet various payment and service functions. Software development: The device adopts the Android operating system, which provides an intuitive and easy-to-use user interface, ensuring that customers can quickly familiarize themselves with and use the various functions of the device. Appearance design: While maintaining versatility, the engineers designed a modern aesthetic and ergonomic novel appearance, making the device not only practical but also blending in with the gas station environment. Results and Benefits Improved customer experience: The self-service terminal simplified the operation process for customers, shortened their stay at the gas station, and increased customer satisfaction. Improved efficiency: The successful deployment of the terminals enabled gas station staff to assign tasks more efficiently, reducing reliance on human resources. Reduce costs and increase efficiency: The use of self-service terminals reduces labor costs at gas stations, while bringing in additional revenue streams through features such as advertisement broadcasting. Strengthening brand image: This modernized service enhances SINOPEC's brand image and establishes its position as an industry innovator. The introduction of self-service terminals not only addresses the immediate needs of gas stations, but also lays the foundation for its long-term digital transformation and service model innovation. With the development of technology, this solution is expected to be rolled out industry-wide, further enhancing the service quality and efficiency of the energy industry.

      LKS Hotel check-in kiosks are automated systems designed to streamline the check-in process for guests.   They offer several benefits, with one key advantage being efficiency.      Introduction and Key Benefit:       Hotel check-in kiosks provide guests with a self-service option to check in quickly and conveniently upon arrival. These kiosks are typically located in hotel lobbies or designated areas and allow guests to complete the check-in process without needing to wait in line at the front desk.   Key Benefit:     The primary benefit of hotel check-in kiosks is efficiency. Guests can save time by avoiding potentially long queues at the reception desk during peak hours. They can simply approach the kiosk, input their reservation details or swipe their ID or credit card, and quickly receive their room key or keycard. This reduces wait times and enhances the overall guest experience by providing a hassle-free check-in process. In addition to efficiency, hotel check-in kiosks can also offer benefits such as convenience, especially for guests arriving late at night or during off-peak hours when staffing at the front desk may be limited. They provide a user-friendly interface that guides guests through the necessary steps to complete their check-in smoothly.    Overall, hotel check-in kiosks improve operational efficiency for hotels while enhancing convenience and satisfaction for guests, making them a valuable addition to modern hotel services.