Shenzhen Lean Kiosk Systems Co., Ltd. frank@lien.cn +86-186-6457-6557
In today’s fast-paced dining industry, customers expect speed and convenience when placing orders. A leading restaurant chain recently deployed our latest self-service ordering kiosks across its outlets. Equipped with QR code payment and thermal receipt printing, the solution has significantly improved operational efficiency and enhanced the customer experience.
Long queues during peak hours – Manual ordering speed is limited, leading to potential customer loss
High cashier workload – Frequent transactions increase the risk of human error
Multiple payment channels required – Need to support WeChat Pay, Alipay, and other methods in one system
We provided a floor-standing self-service ordering kiosk with the following features:
21.5-inch HD touchscreen with a clean, intuitive interface and multi-language support
Integrated QR code payment module compatible with WeChat Pay, Alipay, and other mainstream payment methods
Built-in thermal printer for instant receipt printing to assist order collection
Optional facial recognition camera for member identification and personalized recommendations
Industrial-grade motherboard running Android 11/12, with support for remote OTA updates
40% faster ordering process
50% reduction in cashier workload
Shorter waiting times during peak hours
Improved customer satisfaction, especially among younger demographics who prefer self-service