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Shenzhen Lean Kiosk Systems Co., Ltd. frank@lien.cn +86-186-6457-6557

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Company Cases About Smart Self-Service Ordering Kiosk with Printing and QR Payment for Restaurants

Smart Self-Service Ordering Kiosk with Printing and QR Payment for Restaurants

2025-08-11
Latest company cases about Smart Self-Service Ordering Kiosk with Printing and QR Payment for Restaurants

In today’s fast-paced dining industry, customers expect speed and convenience when placing orders. A leading restaurant chain recently deployed our latest self-service ordering kiosks across its outlets. Equipped with QR code payment and thermal receipt printing, the solution has significantly improved operational efficiency and enhanced the customer experience.

Customer Pain Points

  • Long queues during peak hours – Manual ordering speed is limited, leading to potential customer loss

  • High cashier workload – Frequent transactions increase the risk of human error

  • Multiple payment channels required – Need to support WeChat Pay, Alipay, and other methods in one system

Our Solution

We provided a floor-standing self-service ordering kiosk with the following features:

  • 21.5-inch HD touchscreen with a clean, intuitive interface and multi-language support

  • Integrated QR code payment module compatible with WeChat Pay, Alipay, and other mainstream payment methods

  • Built-in thermal printer for instant receipt printing to assist order collection

  • Optional facial recognition camera for member identification and personalized recommendations

  • Industrial-grade motherboard running Android 11/12, with support for remote OTA updates

Results Achieved

  • 40% faster ordering process

  • 50% reduction in cashier workload

  • Shorter waiting times during peak hours

  • Improved customer satisfaction, especially among younger demographics who prefer self-service

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Contacts: Mr. Frank Wei
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