In Egypt, the use of gold vending machines in shopping malls and airports has created a new way to buy gold. These self-service vending machines not only inject vitality into the economy, but also promote a consumer culture that is independent of economic fluctuations and provide a fast and convenient gold purchasing experience.
1. Customer Description:
The self service vending machines are distributed in Egypt and mainly operate in shopping malls and airports, selling gold by themselves to revitalize the economy while promoting an unaffected consumer culture and providing fast products and services. As the demand for self-service culture and accessibility continues to grow, the number of self-service vending machines is also increasing.
2. Customer Objectives:
Since this is an unmanned and self-service vending machine, non-face-to-face ordering and payment must be possible through the kiosk.
Due to the different specifications of the products sold, multiple channels must be selected for product storage and sales.
Since gold-related products are sold, a high-security and insurance dynamic electronic password lock must be added inside to ensure the safety of the gold inside.
Add an A4 printer and a receipt printer to print gold certificates and purchase receipts.
Technical Challenges
For convenience, it must be possible to order and pay for gold by yourself.
Since the products sold are relatively expensive, it is very necessary to improve the security of the machine.
Since there are many product varieties, it is necessary to accurately sell the products that customers need.
Solution:
Equipped with a 19-inch wide display screen, which allows intuitive menu selection and POS payment module.
Built-in A4 printer and thermal printer to print gold certificates and purchase records.
A built-in camera and an external camera can record the internal gold storage and sales process, and can also view inventory in real time.
Built-in sales module and control conveyor belt system to store gold products of different specifications. Gold is transported through the control system.
Built-in dynamic electronic password lock used for bank ATM machines, the box where gold is stored cannot be opened directly, and a different password is required each time it is opened.
Unique machine shell design: using 2.0mm cold-rolled steel plate, which is stronger than the common 1.5mm steel plate on the market.
Results and benefits:
Through self-management of order and payment acceptance tasks, the gold vending machine effectively reduces labor results and management costs, and directly helps to increase the sales volume and amount of gold.
The storage and sale of a variety of gold specifications meet the needs and choices of customers.
Accurate and fast order process shortens the customer's purchase time and increases customer purchase satisfaction.
