Scenic Spot Ticket Machines: The First Door to Smart Tourism

Scenic Spot Ticket Machines: The First Door to Smart Tourism

Scenic spot ticket machines are self-service kiosks installed at tourist attraction entrances or service centers. They serve as the key transition point for visitors from online virtual booking to offline experience, and are an essential piece of core equipment in the development of modern "smart scenic spots."

I. Core Functions and Value

1. Voucher Redemption (Core Function):

※QR Code Ticket Collection: The most popular method. After purchasing tickets online (such as Ctrip, Meituan, or the official WeChat account of the scenic spot), visitors will receive a QR code. Scanning this QR code at the ticket dispenser will redeem the ticket for a paper ticket.

※ID Card Ticket Collection: Commonly used at scenic spots that implement a "real-name system." Visitors link their ID card information when booking online. At that time, simply swipe their second-generation ID card over the ID card reader at the ticket dispenser to automatically print out their ticket. This method is faster and eliminates the need to reach for your phone.

※Verification Code Ticket Collection: As a backup method, enter the digital verification code received after successfully booking to collect your ticket.

※On-site Ticket Purchase: Many ticket dispensers also have integrated ticket purchase functionality. Visitors can select their ticket type (adult, child, senior discount, package, etc.) directly on the screen and complete their purchase by scanning the QR code. Tickets are then issued instantly. This reduces the pressure on manual ticket counters.

2. Information Query and Navigation:

※Provides scenic area maps, tour routes, performance schedules, attraction introductions, and more.

※Some high-end ticket machines even offer free guide leaflets or download the official scenic area app/guide by scanning a QR code.

3. Improves Operational Efficiency:

※Significantly Diverts Crowds: During peak tourist season, this effectively avoids long lines at manual ticket windows, speeding up visitor entry and improving visitor satisfaction.

※Reduced Labor Costs: Reduces reliance on traditional ticket sellers.

※Data Statistics: Real-time recording of ticket collection data supports scenic area visitor flow monitoring and targeted marketing.

II. Unique Features

1. Operating Environment: Mostly outdoor or semi-outdoor, subject to exposure to sunlight, rain, dust, temperature fluctuations, and other complex environments.

2. Hardware Requirements: Industrial-grade design, rainproof, dustproof, rustproof, and vandal-proof. Screens are often high-brightness, anti-glare touchscreens, ensuring clear visibility in sunlight.

3. Ticketing Complexity: Numerous ticket types (adult, child, senior, student, military, package, group, etc.) and complex regulations (may require ID verification).

4. Receipt Diversity: In addition to paper tickets, additional receipts, sightseeing bus tickets, and ferry tickets may also be printed.

5. Network Dependency: Higher requirements. Many scenic spots are located in remote areas, where network signals may be unstable. The ticket dispenser must be able to verify ticket information even when offline, placing a significant strain on system stability.

III. User Guide

1. Online Booking: Purchase tickets in advance through major platforms or official tourist attraction channels, and save the QR code or confirmation text message.

2. Finding the Ticket Machine: Upon arrival at the tourist attraction, follow the signs to the "Online Ticket Collection" or "Self-Service Ticket Collection Area."

3. Select an Action: Select "Get Tickets" or "Redeem Tickets" on the touchscreen.

4. Verify Your Identity:

※Recommended Method: Hold your phone's QR code against the scanning window.

※Shortcut (if supported): Place your second-generation ID card directly on the ID card reader.

5. Confirm and Issue Tickets: The screen will display your order information (ticket type, quantity, price). Once you confirm your order, the machine will print your tickets. Collect your tickets and proceed to the ticket gate to enter the park.

IV. Future Development Trends

1. Paperless Upgrade: Linked with the gate system, users can enter the park by scanning a QR code or ID card, eliminating the need for printed paper tickets. This is more environmentally friendly and efficient.

2. Multifunctional Integration: Developing into a "comprehensive service terminal" integrates functions such as hotel reservations, guide rentals, luggage storage, and complaint and suggestion feedback.

3. Intelligent Services: Introducing an AI voice assistant to provide intelligent Q&A; leveraging big data analysis, personalized itineraries and attractions are recommended to visitors during the ticket purchase process.

4. Biometric Integration: Building on the real-name system, this system integrates facial recognition gates to enable "face-scanning entry," providing an extremely convenient and seamless access experience.

In summary, scenic spot ticket machines are more than just simple ticket collection tools; they embody intelligent scenic spot management and personalized service. As the "first point of contact" between tourists and scenic spots, their stability and convenience directly determine tourists' first impression of the scenic spot and are a key component in enhancing the modern tourism experience.