Vipshop wanted to improve visitor registration efficiency and ensure corporate security, so it needed a smart solution that could quickly process visitor information and provide various services such as identity verification and visitor sticker printing.
Client Description
Vipshop is a leading online discount retailer with a large number of visitors and suppliers every day. They needed a system that could reduce the time spent on visitor registration and management while improving front desk efficiency and data security.
Client Goal
Achieve a fast, efficient, and user-friendly visitor self registration kiosk to enhance visitor experience and corporate security. The system also needed to integrate seamlessly with Vipshop's existing security infrastructure.
Technical Challenges
Design a self-service terminal that can operate stably in a high-traffic environment.
Ensure the security and privacy of personal information.
Create a multilingual interface to accommodate visitors from different backgrounds.
Specific Solution
The features of the smart visitor self registration kiosk include:
Multi-language support, including Chinese (Simplified and Traditional), English, French, German, etc., to provide convenience for international visitors. ,
High-resolution touch screen display and advanced thermal printing technology for fast printing of visitor stickers.
Integrated HD camera and ID card reader for quick identification and visitor verification. ,
Support wireless connection, including 4G and WiFi, to keep the device online and facilitate remote maintenance.
Modern design combines tempered glass plate and cold-rolled steel body to ensure the durability and aesthetics of the device.
Application effect
Reduce visitor registration time and improve the overall efficiency of visitor process.
Fast identity authentication and self-service greatly reduce the burden on front desk staff.
Enhance enterprise security and prevent unauthorized access and data leakage.
Results and benefits
In the implementation case of Vipshop headquarters, the smart visitor self registration kiosk not only improves the efficiency of visitor management, but also significantly improves the visitor's access experience. For example, visitors can complete registration in seconds using their ID cards, receive access tags immediately, and are allowed to enter, saving valuable time. In addition, the ease of use and quick response of the smart visitor kiosk have greatly improved the company's image and have been highly praised by customers and guests. The improvement in security has also won the company's trust and affirmed the company's commitment to corporate security and efficiency.
