Shenzhen Lean Kiosk Systems Co., Ltd. Company News

Choosing the ideal self-service kiosk requires careful consideration of various factors to ensure it meets your specific business needs and provides a positive user experience. Here's a comprehensive guide to help you make the right decision: 1. Define Your Objectives and Needs Identify the primary purpose: What do you want the kiosk to do? (e.g., order taking, payment processing, information dispensing, check-in, ticketing, product browsing, loyalty program enrollment). Determine the target audience: Who will be using the kiosk? Consider their technical abilities and accessibility needs. Analyze your workflow: How will the kiosk integrate with your existing business processes and systems (e.g., Point of Sale (POS), Customer Relationship Management (CRM), inventory management)? Assess transaction volume: How many transactions do you expect the kiosk to handle? This will influence the required hardware durability and processing power. Consider the environment: Where will the kiosk be located (indoors, outdoors, high-traffic area)? This will affect the required robustness and environmental protection of the hardware. 2. Hardware Considerations Screen size and type: Choose a size appropriate for the content and user interaction. Consider touch screen responsiveness and durability (e.g., tempered glass). Durability and reliability: Opt for commercial-grade hardware designed for continuous use and resistance to wear and tear. Look for features like rugged enclosures and spill-resistant surfaces if needed.   Payment processing: If accepting payments, ensure the kiosk supports your preferred payment methods (credit/debit cards, mobile payments, NFC, QR codes) and integrates with your payment processor. Consider the security of payment transactions (PCI compliance). Printers: Decide if you need a receipt printer, ticket printer, or label printer. Consider print speed and paper capacity. Scanners: If required, choose appropriate scanners for barcodes, QR codes, or ID documents. Camera: May be needed for facial recognition, ID verification, or video conferencing in certain applications (e.g., healthcare, security).   Connectivity: Ensure reliable internet connectivity (Wi-Fi, Ethernet, or cellular) for software updates, remote management, and data transmission. Accessibility: Consider features like adjustable screen height, headphone jacks, and compatibility with assistive technologies to ensure inclusivity for all users. Physical footprint: Choose a kiosk size and mounting option (floor-standing, countertop, wall-mounted) that fits your available space and layout. Ensure it doesn't obstruct walkways or emergency exits. 3. Software and User Interface Intuitive design: The user interface should be easy to navigate, visually appealing, and user-friendly for your target audience. Customization: The software should allow for branding (logos, colors), customization of the user flow, and multilingual support if needed. Integration capabilities: Ensure seamless integration with your existing software systems (POS, CRM, inventory, etc.) through APIs or compatible platforms. Remote management: Look for features that allow for remote monitoring, software updates, content management, and diagnostics to minimize downtime and maintenance efforts. Security: The software should have robust security features to protect user data and prevent unauthorized access. Data analytics: Consider if the software provides data on kiosk usage, transaction volumes, popular items, etc., for business insights. 4. Security Features Physical security: The kiosk should be physically secure to prevent theft or vandalism. Consider features like lockable enclosures and bolting options. Data security: Ensure the kiosk software and hardware comply with relevant data privacy regulations (e.g., GDPR) and protect sensitive customer information. Payment security: If handling payments, ensure PCI DSS compliance and secure payment processing protocols. 5. Maintenance and Support Ease of maintenance: Choose a kiosk design that allows for easy access to components for maintenance and repairs. Warranty and support: Check the warranty offered by the vendor and the availability of technical support, including response times and service level agreements (SLAs). Software updates: Ensure the vendor provides regular software updates and security patches. 6. Cost and ROI Budget: Determine your budget for the kiosk purchase, installation, and ongoing maintenance. Total cost of ownership: Consider not only the initial purchase price but also software fees, maintenance costs, and potential upgrade expenses. Return on investment (ROI): Evaluate the potential benefits of the kiosk, such as reduced labor costs, increased sales, improved customer satisfaction, and data collection capabilities, to determine the potential ROI. 7. Vendor Selection Reputation and experience: Choose a reputable vendor with experience in providing kiosks for similar applications. Customization options: Ensure the vendor can offer customization options for both hardware and software to meet your specific requirements. References and case studies: Ask for references or review case studies to assess the vendor's track record and customer satisfaction. By carefully considering these factors, you can select the ideal self-service kiosk that aligns with your business objectives, enhances customer experience, and provides a strong return on investment.

LKS successfully participated in the Beijing International Radio,TV & Film Exhibition 2024. The cinema ticket kiosk attracted many audiences and received good reviews. LKS provides professional self-service KIOSK and cinema ticket kiosk! With more than 10 years of experience, it is an advanced leader in the cinema industry.  

Hands sanitizer touchless floor stand automatic soap dispenser   Everyday we go out, we will be exposed to viruses and bacteria invisibly, Lien soap hand dispenser will help you solve all of those problems. It adopts dual power supply with tray type appearance, make it clean and hygientic. It support alcohol sprayer and Gel. Protect our hands intimately.   6 main features as following:   1)big capacity: 1300ml 2)with bottom tray avoid the liquid will fall in ground 3)with temperature measurement for option 4)support desktop style/ wall mounted style and vertical adjustable stand for option 5)easy operation, support power adaptor and battery 6)big mouth for liquid refilling, and don't worry the liquid will leak in  

Time:2014-8-25  Hits: 18  Origin: kioskmarketplace   March 30, 2012 B2B Soft, a software company specializing in retail management for the wireless/cellular retail industry, and Cycle30, a provider of hosted order-to-cash billing services, announced they have deployed a new in-store payment kiosk platform at wireless provider GCI. The kiosks are deployed at six pilot locations now and will roll out to 19 more retail locations shortly. They extend GCI's Wireless Standard POS system by offering customers a self-service option to pay bills by cash or check using the same signature-capture device used in the POS terminal for credit and debit cards. The kiosks sport a streamlined, intuitive, GCI branded interface that is simple and easy to navigate. The point-of-sale user interface has helped position the Wireless Standard platform as a premier retail management platform. The standard is now deployed in more than 4,500 wireless retail locations throughout North America. The payment kiosks benefit GCI customers and customer service representatives alike. By using the kiosk, customers can save time and still have payments processed and posted immediately. Total transaction time is significantly reduced, increasing customer satisfaction. Meanwhile, GCI staff are freed to provide customer service for profitable sales transactions instead of taking bill payments. We've gotten great customer feedback in the stores so far,said Maureen Moore, GCI vice president for consumer services. We are very pleased with the B2B Soft payment kiosk and point-of-sale system deployed by Cycle30. GCI is providing a higher quality customer experience by making life easier for their customers with the ability to pay any or all of their bills immediately at an automated bill pay kiosk, says Gary Khabinski, B2B Soft CEO. We anticipate that the kiosks will make life easier across GCI's retail operation statewide, by using staff more effectively, reducing customer wait times and simplifying transactions and reconciliations. 〖 Print 〗 〖 Back 〗

Time:2014-8-26  Hits: 17  Origin: kioskmarketplace   Aug. 15, 2014   The town of Palm Beach City, Fla., is planning to replace older parking kiosks with smarter ones,according to the Palm Beach Daily News.   The 37 kiosks installed in 2008 had a 10-year life expectancy and cost the town approximately $312,000. The staff parking committee is looking to purchase replacements with up-to-date technology that are user- and smartphone-friendly for checking parking status via real-time mobile apps. Solar power and faster wireless connections are also on the committee's wish list.   Deputy town manager and parking committee chairman Tom Bradford said a better kiosk can range in individual cost from $10,000 to $15,000 or more.   "A kiosk is basically a modern outdoor vending machine that is attached to a cellphone and a personal computer inside a steel container in a hot, humid, saltwater environment," Bradford said in the article. "That being the case, I think it is unrealistic to think they are going to last for 10 years at a maximum level of performance."   Committee staff is collecting bids for proposals and installation is expected to take place in summer 2015. 〖 Print 〗 〖 Back 〗

Aug. 20, 2014   Telemedicine provider HealthSpot is out to improve health care access in Ohio, the company announced in a release.   HealthSpot intends to connect medical providers and patients in Ohio's health systems by rolling out 100 telemedicine stations in the state. The pharmacy-based health kiosks are designed to provide easy-access care, especially for patients who travel long distances to urgent care facilities and hospitals.   HealthSpot plans to target areas with frequent emergency room visits and longer patient wait times, the company said.

Aug. 21, 2014   One of the primary characteristics of the streets of Moscow has been its vendors, according toRussiaBeyondTheHeadlines.com    But city authorities saw the stalls, tents and booths as clutter to the area, and all vendors were shut down in 2010. The idea was to replace them with a modern, unified scheme, so the Moscow Committee for Architecture and City Planning looked into automated retail kiosks. The first kiosk was installed in the famous Pushkin Square, and the project resulted in cutting vendors by half — from 22,000 to 10,000 with the new stations.   Now Moscow's automated vending kiosks feature a screen with "robot eyes" and digital signage that says "Vsyo Sam," meaning "All By Myself," the name of the first company so far to take on the pilot project. The city spent 3.5 million rubles ($98 million) on the project, which has resulted in stations that sell items such as chocolate, headphones, shoe brushes and more, according to the article.   "The task is to verify whether people will be afraid of our kiosk or if they will react appropriately to it," said Alexander Zolotarev, the head of the group of companies who started the project. "Two to three hundred purchases a day will testify that people definitely do not fear it."   Market officials estimate each kiosks to cost around $40,000. Their projected payoff is about a year and half. The machines are expected to last 15 years.   Topics: Digital Signage , Payment Kiosk , Retail Kiosks , Tickets Vending Kiosks  

It's no surprise that interactive kiosks are popping up all over the retail landscape. Digital interactive kiosks offer innovative ways to interact with your customers, reach target audiences efficiently and thrive in today's competitive marketplace. Here are five ways interactive kiosks can work for your business: 1 Help your customers find the right product Interactive kiosks can help your customers zero in on the right product quickly and easily. Whether its selecting the right pillow, choosing a kids car seat or picking the right GPS system, kiosks can help customers to self-educate and select the right product for their needs without sales assistance. Many customers actually prefer to shop in this fashion without the need to interact with sales people. 2 Facilitate customer sales efficiently Interactive kiosks make an excellent sales assistant tool for your customer service representatives. For example, if a customer has a question about a specific product, such as a cellphone, a salesperson can lead them over to the interactive kiosk and direct them to the product they are specifically interested in. Simply by touching the screen or scanning a product, the customer can learn about pricing, view different color options, find buying guides and compare products on the spot. Interactive kiosks supplement the service from your salesperson and provide customers with the information they need even when a sales assistant is not immediately available to help. 3 Reduce "walk-outs" By keeping your customers engaged, they are less likely to leave the store while waiting for a sales representative to become available. Traffic volumes vary greatly in retail. When customers flood the store, interactive kiosks can begin the education and sales process until sales personnel are free.

Waiting it's an inevitable and even necessary aspect of human life. We wait in lines in order to purchase groceries; to be served at restaurants; to be attended to in a bank; at amusement parks; to see a movie.However complacent we have become with shuffling through queues, it is not an activity that most of us relish. And while there's no single elixir to eradicate life's many lines, there's certainly an arsenal of interactive technology that businesses can rely upon to prevent their customers from catching the disease of the waiting dead. This infographic from Kiosk Marketplace and Self-Service World illustrates the multiple line offenders the places commonly found to house apocalyptic backlogs of warm bodies and examples of how businesses are using kiosks to combat them. From airports and hotels to restaurants and retail stores, kiosks are being implemented to satisfy the growing number of consumers who prefer to use technology to expedite a transaction. If you like the infographic, please share it with your social networks via the toolbar at the top of the page. We also welcome you re-post the infographic on your blog or website using the embed code below the infographic.

Aug. 21, 2014   During peak mail seasons, with textbook arrivals and holiday cards and gifts, Loyola University Maryland students could spend a half hour or more waiting to retrieve packages, according to a press release.   At the same time, checking of student mailboxes had declined on Loyola's campus, as information technology changed. Many times mailboxes weren't checked through the year, causing additional work for university staff having to empty them at the end of the semester. One Loyola student, didn't discover a Valentine's Day card in her campus mailbox until April, the release said.   To address the issue, Loyola called on Tokyo-based Ricoh Americas Corp. to install a self-service mail kiosk, the Ricoh University Kiosk, on campus. The change resulted in more storage space and freed up 10,000 square feet for the university, the release said.   As a package arrives, students are notified via email. They pay a visit to the mail center kiosk and swipe their student ID, which automatically alerts mail staff to the characteristics and location of the student's package.   Instead of a traditional mail system, the Ricoh solution sorts mail into rolling racks. Small scanners worn on their finger allow employees to sort mail according to bar codes.  The bar codes send an automatic email alert to students who receive mail and also track wait time during pickup. Wait time has been reduced from 30 minutes to under a minute, according to the release.   Topics: Custom Kiosks , Education / Schools Kiosk , Post Office Kiosk , Self-Checkout Kiosk

Kimball, Nebraska has installed the states "first and only interactive travel kiosk."    The kiosk, which is housed at High Point Welcome Center in Kimball, was donated to the facility by the town's Kimball Partners. Users can access wayfinding information about the state and interactive maps with area attractions, lodging and shopping, the article said. It also gets the word out about local businesses with advertisements starting at $10 a month: "This works for you seven days a week. Pictures sell, and those of us who do marketing for the community know that pictures sell. Now you have a chance to show what you've got, out a video on it of what you've got," said Director of Kimball/Banner County Tourism Jo Caskey in the article.     Topics: Interactive / Touchscreen Kiosk , Tourism & Travel Kiosk , Transportation / Travel kiosk

Mintel has released an analysis of 2015 consumer trends.   The trends are likely to be the "most impactful for 2015," the company said. Among those are increasing demands for retail convenience and customization, "blurring the lines between digital and brick-and-mortar." The Internet transformed shopping to a need for convenience and immediacy that consumers now expect, Mintel reported. For example, the data found that 32 percent of facial skincare users are open to purchasing products on the go, such as those in vending machines and kiosks. Increasingly, shoppers are interested in new formats for obtaining products.   "At the heart of this trend is that our on-demand, instant gratification culture is spreading," said Mintel trends analyst Stacy Glasgow. "These conveniences also are not only for city-dwellers as more business models, including in-store pick-up or subscription services, bring the benefits of modern life to suburban and rural residents. This 'at-your-convenience' expectation is likely to influence other customer service-based industries, and we predict that consumers will want to see more customized, on-demand access to financial services, healthcare and more."   Topics: Retail Payment Kiosks , Trends / Statistics , Vending Bill Acceptor Kiosks