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Shenzhen Lean Kiosk Systems Co., Ltd. frank@lien.cn +852-59568712

Shenzhen Lean Kiosk Systems Co., Ltd. Company Profile
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Lastest company news about Five pitfalls to avoid when dispensing cash 2015/03/26
Five pitfalls to avoid when dispensing cash
  Some issues to pay attention when giving cash changes Dispensing cash from your kiosk can be invaluable for making change for your customers like a human cashier, but also introduces several new challenges. Most people familiar with bill acceptors think of a bill recycler as simply an add-on component which dispenses cash, but this is far from the case. Dispensing bills greatly increases the complexity of the device and the logic required by your kiosk application in order to gracefully complete a cash transaction. All of these challenges can be overcome with careful planning and the reduced cashier expenses will be well worth the investment.   1. Running out of cash to dispense In order to avoid running out of cash to dispense, you will require detailed knowledge of your daily sales volume to gauge just how often you'll need to refill your bill recycler. At first, you'll want to regularly refill your bill recycler and determine the number of bills remaining of each denomination. This knowledge will be useful for determining the right bill denominations to recycle. We also recommend building a real-time notification system into your kiosk application which lets you know exactly when your bill recycler reaches critical thresholds. The MEI BNR has support for defining notification thresholds but it's up to you to roll your own notification system. With careful monitoring and regular refilling you can help ensure that your bill recycler will have the notes necessary to make change.   2. Choosing the right bill denominations to recycle A common misconception about bill recyclers is that they can dispense bills of any denomination. The reality is that just because your bill acceptor can accept a bill of a certain denomination doesn't mean it can dispense that denomination. Your bill recycler limits the number of denominations you can recycle. The MEI BNR, one of the largest bill recyclers, limits you to four denominations due to its four recyclers. Smaller recyclers like the MEI SCR limit you to two denominations of your choosing. The MEI VNR, an even smaller bill recycler designed for vending, limits you to dispensing only $1 and $5 notes. The process of choosing the right denominations to recycle varies per business. For instance, if your device has four recyclers and most of the transactions are less than $20, then it would be best to disallow accepting notes over $20 and then filling your recyclers with only $1 and $5 notes. For larger transactions, typically reaching into the hundreds of dollars, then it would be wise to have a couple recyclers with higher denomination notes.   3. Device constraints with the number of bills that can be dispensed Your bill recycler will have a limit on the number of bills it can dispense, often referred to as a "note count limit." Let's take a look at how the note count limit affects giving change. For example, if the transaction total is $125 and your customer inserts $200, this means that $75 is due. If you’re only dispensing $1 and $5 notes then the bill stack may reach the note limit of a recycler. In this case, your kiosk application will have to be smart enough to handle dispensing change from multiple transactions. When the note limit is overrun, then multiple dispense transactions will be necessary to give change to your customers. Additional logic will have to be implemented to ensure that all transactions can successfully dispense change or else we’re stuck with partial change. As you can see there's a lot more to dispensing change then just sending a message to your bill recycler instructing it to dispense a given dollar amount.   4. What if the customer doesn't have enough cash to complete the transaction? When I talk about "rolling back a transaction," I'm referring to the scenario where the customer doesn't have enough cash to complete the transaction, They should get their money back right? Yes, but there may be a problem with that. Let me explain why rolling back a transaction might not always work. Let’s say your bill recycler is configured to dispense $1, $5, $10 and $20 notes. Now let’s say the customer need to insert $910 to complete their transaction. She inserts four $100 notes and 25 $20 notes for a total of $900. At this point she is $10 short and doesn't have the cash on hand to complete the transaction, Since you have a bill recycler capable of dispensing cash you want to refund her money right? This brings up an issue. The four $100 notes she inserted are now in the cashbox and cannot be dispensed. Remember, your device is configured to recycle only smaller bills, not $100 notes. This means that your bill recycler has to find the extra $400 to make up for those notes in the recyclers. What happens if there isn’t another $400 in the recyclers to give? Even if there is the available cash to dispense, SHOULD you dispense the available $400 and massively deplete your smaller bills? Doing so could cause you to run out of cash to dispense for future transactions much sooner than anticipated. This is also why the real-time notification system is a good idea, so you can detect critical thresholds and react accordingly. This also brings me back to my point on the importance of choosing the right denominations to recycle. If you fail to do so you may not be able to return the customer's money in a case where they can't complete the transaction.   5. Not having exact change What should you do in the case when your bill recycler doesn’t have the exact change available to dispense? Let’s say you owe the customer $50 change and your bill recycler only has $45. Should you dispense partial change to the customer and direct the customer to get their remaining $5 from a cashier? Or maybe don’t dispense change at all and direct the customer to a cashier in order to receive the full amount. This is a difficult question that you'll have to answer based on what makes the most sense for your business. The morale of the story, is make sure don't run out of change by refilling your bill recycler frequently and ideally using a notification system.  
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Lastest company news about How to choose a Kiosk 2014/12/04
How to choose a Kiosk
Choosing a Kiosk  Step 1: Establish the Function The first step in choosing a kiosk,is to determine the exact purpose for the structure. When considering a design, start by listing the functions that your staff must perform and the purpose for having the kiosk. An attendant might be welcoming the public, providing information, selling tickets, accepting payments, controlling access, directing traffic, safeguarding property, or any combination. Consider all the people that will be using the building, including your customers. Functionality can also be affected by the requirements of various stakeholders within your organization. For example: Security (protection of people and property); Marketing (corporate image and branding); HR (employee welfare). If you are not sure about what features to include in your kiosk, ask your builder. An experienced builder can help you determine the best design options for your project. Your building needs are the foundation. Make sure to get this clear and get any necessary reviews or approvals.  Knowing this will speed up the process and help the building planner with the design process.   Step 2: Creating the Layout / Design Considerations Now that the functions of the kiosk and attendant have been determined, you can begin with step #2 – creating a workable layout. Many builders offer standard, “off-the-shelf” kiosks. These standard structures give you a basic kiosk in a range of sizes. However, the chances they will meet all your needs (if you’ve done a proper evaluation) is low. More often than not, a customized configuration is required. This is the ideal time to work with an experienced kiosk manufacturer to review your functional needs to create a floor plan with layout and elevations. The best results come from meetings where everyone, including the kiosk attendants, has input. Key discussion points to establish the proper design and functionality include: overall physical size (internal and external), site orientation, proximity to existing buildings and traffic flow. You will also want to consider safe exit (door locations), counter height/size, chair height, fitments such as cash drawers and safes or other cashiers equipment, transaction windows, visibility concerns, solar reflectivity concerns, electrical requirements, heating, cooling, ventilation, task lighting, exterior lighting, washrooms and personal storage. For example, if you need a toll booth that can service cars and transport trucks, you’ll need “bi-level” design. Options like cash drawers, safes, heavy-duty sliding doors, windows, cabinets, and counters mean your staff can work productively and securely. There are really no stock answers, but a flexible, experienced kiosk manufacturer can customize their product to suit the installation. Ask your builder what they recommend, including which features are included, popular choices, or custom options.   Step 3: Ergonomics and Comfort A content employee is generally a productive one, and for many reasons, it is prudent to consider workplace ergonomics in the design process as step #3. Everything from the chair and counter to transaction window heights and reach should be evaluated to best suit the individuals who will be using the building. A raised stool and high counter may call for a built-in adjustable foot rest. If attendants are required to stand, they would be happy to have a well-positioned hip pad or elbow rest. Even the proper positioning of the kiosk on its island (and the island on the lot) can aid in reducing awkward reaching, repetitive strain and potential discomfort that may occur. Often, kiosks are located a lengthy distance from the main buildings. If space and services are available and the budget permits, a washroom is integral to minimal service disruption at the kiosk. At night, your attendant may feel more comfortable and secure having the ability to reduce interior glare by turning off the kiosk lights and working with a built-in dimmable task light. This reduces reflection and provides a clearer view of the darkened surroundings. Remember, a happy employee is usually a productive one.   Step 4: Consider Aesthetics in the Design Process To create a great first impression, a kiosk must make a positive visual statement. Just like front line staff, your kiosk should also be “dressed for success” to meet and greet your clients and the public. Step #4 highlights want you need to consider to put your best foot forward. Many standardized product components can be applied to today’s kiosks to greatly enhance the appearance. Simple options such as exterior cladding panels, colored frame coating, custom roof designs, parapets, stone/stucco finishes, spandrel and tinted glass treatments are available. The choice of finishes is almost endless. As a part of the evaluation process to finalize the design and create cost estimates, your kiosk manufacturer should ideally conduct a site assessment to identify elements that can impact the design, including structural. For example increased roof loading due to drifting snow from an adjacent hi-rise can affect building requirements. Your builder should also be checking for architectural features and finishes that could be integrated to blend with the environment. The kiosk supplier can provide you with a no- or low-cost colored 3D rendering, illustrating the anticipated appearance of your kiosk in its proposed setting. At this stage, you have an opportunity to adjust the design to suit your preferences. So put the same thought into its visual appearance as you would the rest of your property.   Step 5: Selecting Your Manufacturer Pre-qualify a supplier based on their prior experiences, reputation, and any references they might have.  This gives you the opportunity to include their design team as an integral part of the project. Alternatively, you can engage an architect to help you if you have several functions that need to be met. When selecting a manufacturer to work with you either during design development or afterwards, here are a number of criteria to help you determine which manufacturer is right for you: Flexibility: The manufacturer should take into consideration all of your needs when creating the kiosk. Experience: Look for solid product design and fabrication background, including references from similar projects. Cost effectiveness: “Value” is not just the up-front cost, but includes projecting a specific corporate image,  extending the kiosk life cycle or improving the productivity of the attendant. Make sure the manufacturer has put together the best “value” package for you to suit your needs and your budget. Product Design & Identification: The product must meet your local design/code requirements, (i.e., snow load, wind load, appropriate electrical or plumbing inspections, proper anchoring methods, etc.).           
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Lastest company news about How to rent the bicycles Use outdoor kiosk in Shenzhen 2014/11/06
How to rent the bicycles Use outdoor kiosk in Shenzhen
How It Works Bike Chattanooga is a bicycle transit system featuring hundreds of bikes at over 33 stations located throughout Chattanooga and available for us 24/7, 365 days a year. Each station has a touchscreen kiosk, system and neighborhood map, and docking points which releases bikes using a member key or ride code. You must be 16 years or older to ride Bike Chattanooga. Rent Purchase an Annual Membership online or buy a 24-Hour Pass from any Bike Shenzhen station. (Additional membership types are available, please see our Pricing page for more information.) Annual Members will receive a unique Bike shenzhen key in the mail after submitting their membership form. Release Annual Members simply dip their key into the slot at any docking point with an available bike. 24-Hour Pass riders will be provided a 5-digit ride code to type into a dock keypad to unlock a bicycle. Ride You'll get unlimited 60 minute trips for the duration of your Membership or Pass. Run an errand, grab a bite, commute to work or school, or just enjoy the beautiful Scenic City! Return Lock the bike back at any station. Wait for the green light on the dock to confirm the bike is secure. Bike shenzhen staff are constantly monitoring and balancing stations to make sure stations are neither full nor empty. Repeat Take as many trips as you want during your Membership or Pass. Take any Bike shenzhen bike, anytime! Enjoy putting your own spin on Shenzhen.
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Lastest company news about LKS Outdoor kiosk use for rent bicycles at Metrol Station 2014/11/06
LKS Outdoor kiosk use for rent bicycles at Metrol Station
The idea of an outdoor kiosk for most of us brings to mind DVD rentals. However, businesses across the country are finding innovative ways to bring self-service outdoors – making buying products and services easier, faster and more efficient. The anytime, anywhere architecture of an outdoor kiosk provides endless possibilities for consumers on-the-go. Self-storage businesses, for instance, are now using kiosks to operate their storage facilities 24 hours. Customers can use the kiosks to rent bicycles on a short- or long-term contract. LKS outdoor kiosk use for rent bicycles at Metrol Station, nearly averty metrol station for line one in shenzhen city have our outdoor kiosk LKS8233   Disneyland recently installed self-service stroller rental kiosks at the stroller and wheelchair rental booth. Parents who forgot their strollers at home, are travelling or ran out of space in their cars may visit the kiosks and use credit cards to rent up to five strollers for as long as six days.   Outdoor kiosks are even helping our city go more green. Shenzhen provides kiosk bike rentals to expand public transportation options. Not only are the bicycles eco-friendly, the rental kiosks are solar powered. Long Beach intends to provide 1000 bicycles divided between more than 200 bike kiosks throughout the downtown area.    It's clear that both the general public and businesses are embracing the flexibility of the kiosk. With outdoor kiosks, businesses are able to maximize their sales by offering products and services at anytime without the need for staff while still providing quality customer service. From DVDs to strollers to eco-friendly bikes, self-service is taking hold in new ways everyday and continues to evolve     . Topics: Outdoor Kiosk,  Tourism & Travel Kiosk , Interactive / Touchscreen Kiosk ,  Transportation / Travel kiosk
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Lastest company news about KIOSK LONDON EXPO 2014 2014/11/04
KIOSK LONDON EXPO 2014
The UK’s only self-service & digital signage exhibition over for another year KIOSK LONDON EXPO 2014 & DIGITAL SIGNAGE LONDON 2014 drew to a close in London on the 16th October, attracting praise from visitors and exhibitors alike for the quality of this year’s only self- service UK event.     This year’s open forum had a focus on the future of self-service solutions and technologies. Many speakers shared insightful research and real case studies that demonstrate the technologies that are currently being piloted, each session finished with a short question and answer session, which was gratefully received.   # GRAEME DERBY, MANAGING DIRECTOR, MEDIA 5 – Why we must move on from kiosks!   # COLIN PIZEY, OWNER OF IBLINK – DIGIMANITY – Opportunities & Threats in Our Changing Digital Landscape   # DANIEL RUSSELL, ANALYST, INVIDIS CONSULTING GMBH – At the heartbeat of the industry – new market research for the Digital Signage industry in EMEA   # KEVIN WILLIAMS, DIRECTOR, KWP LTD – The Entertainment Dimension in Kiosk and Signage.   # STEPHEN MILLARD, CEO, ECCOMPLISHED – Digital In-store Transformation: The technology and trends shaping the future of retail   # NEIL TITTENSOR, SERVICE DIRECTOR, ITAB SHOP PRODUCTS UK – How to use all your store assets to improve the in-store experience for the digital shopper and drive sales     “The event was a resounding success with an exceptionally strong first day seeing many top names attending, the high caliber of visitors to the show reinforces the interest in self-service and digital signage throughout the UK market,” We were delighted that the event provides a unique platform for visitors to discover the best consumer interactivity in the industry,” commented Jan Back, Event Manager, hf media & events.     Next year’s show will build on the successes of this year and is due to take place in October 2015 at The Barbican Exhibition Hall, London.
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Lastest company news about Why outdoor kiosks cost so much 2014/11/04
Why outdoor kiosks cost so much
Outdoor kiosks are typically two, sometimes three times the cost of indoor kiosks. The reasons are varied but can best be summarized as follows:     Kiosk Design: An outdoor kiosk needs to be designed from the ground up as a watertight enclosure. It is generally not cost-effective to try to modify an indoor kiosk model to be outdoors compliant. The primary reason for this is that the kiosk needs to have all seams watertight and must be insulated on the inner walls to protect from heat and cold. Outdoor kiosks also need to be much more durable in construction as they will more often than not, be in unsupervised environments. After all is said and done, the outdoor enclosure (the cabinet only) is twice the cost of a comparable indoor unit.     Kiosk Display: The monitor must not be susceptible to .sunlight washout.. The effect is most commonly seen on ATM machines in the sunlight: you cannot read what.s on the screen due to direct or indirect sunlight. The solution is high backlighting and this can only be done on LCD monitors. LCD monitors in themselves are a bit more expensive than CRT monitors, although the cost differences are narrowing. High backlighting more than triples the cost of a LCD. For example, a 15. LCD with touch screen and with high backlighting and will cost about $2,000. The decision to use high backlighting is up to the customer but if they decline, we will want that in writing. Before you ask, we will not deliver outdoor kiosks without the LCD solution. We will never provide a CRT solution. The CRT approach has proven to yield unsatisfactory results and we want no part of that since an unsatisfactory monitor solution is virtually assured.     HVAC: The kiosk may well require a heater/air conditioner installed to maintain an acceptable temperature and humidity inside the kiosk. Depending on the environment, we may have to use various degrees of air treatment methods, which may add up to $3,200 to the cost of the kiosk. There are some areas in the country that may allow outdoor solutions without HVAC or your outdoor installation may be in-wall where you can take advantage of air conditioning in the building for your kiosk. The issue, however, is not only heat but also humidity. Protecting the electronics inside the kiosk is expensive.       PC Hardware:  Because of heat generated by the components inside the kiosk (mostly by the LCD and the PC), we recommend the use of a very small form factor, low heat generating PC. This adds to the PC cost a bit but lowers the amount of heat that must be removed by the air treatment/conditioner system. Bigger PCs generate more heat and more heat means more expensive and capable air treatment/conditioning which costs more, etc., etc.     Kiosk installation:  This is an extra and un-calculated cost of outdoor kiosks. Typically, outdoor kiosks need to be bolted to the ground, which implies that they have a level cement slab on which to be mounted. There must be power and whatever other connectivity you will need, delivered to the kiosk (frequently underground and through the cement slab). The power cables and connections must also be watertight and in agreement with local electrical standards which vary from state to state. The site preparation for this could be costly and time-consuming, as you will have building permits, specific guidance from the state or local government, specific subcontractors that must be used and related costs and delays to complete this.
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