High Light:
27 Inch Self Service Kiosk
, Hotel Lobby Check In Kiosk
, hospital Hotel Self Service Kiosk
27 Inch Hotel Room Card Key Machine Self Service For Hotel Lobby
In the age of convenience, self-service kiosks have become commonplace in fast food restaurants, retail outlets, international airports,
and increasingly at hotels.
The hospitality industry prides itself on providing personal service, so it’s understandable that some hoteliers believe installing self-service
check-in kiosks might erode that experience. In truth, a growing number of travellers value the independence, flexibility and freedom that
self-service technology offers them during a hotel stay.
With that in mind, here are five ways your hotel can benefit by implementing self-service check-in kiosks at your property.
1. SAY GOODBYE TO QUEUES
The most obvious benefit of a self-service kiosk is that guests can start enjoying their holiday sooner. During the traditional check-in process,
they have to stand in line and fill out paperwork that often involves information already supplied during the booking. With a self-service kiosk,
they can check-in by simply looking up their name, email, booking number, or by scanning their passport.
Kiosks such as LKS hospitality kiosks also let guests select their room and create their own room keys. Suffice to say, this scenario is a huge
advantage for weary travellers looking for a hassle-free experience on arrival.
There are obvious benefits to providing an automated check-out process too. For instance, cruise ship guests or anyone running late for a flight
can depart quickly without worrying about getting caught up in a long queue.
2. EASIER TO INTERACT WITH GUESTS
There’s a misconception that self-service takes away from face-to-face human contact. On the contrary, it actually frees up staff so they can
have more personal and meaningful interactions with guests.
With an automated check-in kiosk, your hotel team have more time to focus on the moments that matter. That might include providing advice
to a guest as they head out for a day trip, attending to an urgent service issue, or simply taking the time to engage with guests through friendly
conversation.All of these interactions allow your hotel to build rapport and offer helpful assistance to enhance the overall experience of staying with you.
3. MORE UPSELL OPPORTUNITIES
Automated check-in solutions also increase upsell opportunities. Using a kiosk, guests can upgrade their room, redeem special offers and
purchase additional extras, all in a leisurely and effortless way.
Of course, because your front desk staff are freed up, they can step in and suggest upgrades and additional services in a more natural manner.
If guests are approached when they’re more relaxed and settled in, they’ll feel less pressured and be more likely to make a purchase.
In addition, guests can find information about hotel amenities and services at their own convenience, which creates more opportunities for
impulse purchases. In contrast, a hectic front desk team might simply not have the time to provide all the relevant hotel information on arrival.
4. INCREASED PERSONALISATION
Self-service kiosks are able to collect a wealth of invaluable guest data, such as room preferences, past purchase decisions, and special requirements.
Because the kiosk is connected to the hotel PMS, this data can be quickly accessed to help hotels provide more personalised experiences.
This stored information can also be used to devise personalised marketing emails, featuring enticing offers that appeal to the preferences and needs of
different guests. Hotels can also ensure previous requests are catered for ahead of time to enhance the guest experience and exceed their expectations.
5. ENHANCED CUSTOMER SATISFACTION
An increasing number of people want to interact with companies and services on their own terms. In fact, research has found that 66% of customers prefer
self-service over traditional interactions with retail sales associates.
Providing the option to check-in via kiosk simply meets the expectations of consumers who are used to flexibility, endless choice and instant gratification
in their digital lives. Put simply, providing guests with the degree of control they have elsewhere can only help to improve overall satisfaction levels.
Some kiosks also have the option to select multiple languages, so anyone travelling from overseas will have a much smoother experience when they
check-in at your property.
NO. |
Components |
Details |
1 |
27 inch customized touch display |
-Screen Diagonal 27 inch;
-White Luminance 250cd/m2;
-Contast Ratio 1000:1(typ);
-Response time 5msec;
-Resolution 1980*1024;
-Working temperature "0 - 50℃;
-Compliance RoHs compliance & TCO compliance. |
2 |
Industrial windows PC |
-Chipset: Intel® H310, TDP 6W CPU: Intel® 8th Generation CoreTM i5 RAM: 4G SSD: 120G (without License);
-Expansion Interface: 1*PCIe x16; 2*Mini-PCIe (1*mSATA,1*Wifi/3G/4G supported)
-Display Interface
1*HDMI: max resolution up to4096*2160@24Hz,
1*VGA: max resolutionup to 1920*1200@60Hz;
Ethernet: 2*Realtek® 1Gbps PCIe Ethernet Controller, RJ45;
Serial: 6*RS232 (Up to 18*RS232 with SVIO Module);
USB: 4*USB 3.0, 6*USB 2.0 (Up to 18*RS232 with SVIO Module);
Audio: Realtek® 5.1 channel HDA Codec, with MIC/Line-out
-Temperature: Operation: 0℃~60℃, Storage: -25℃~75℃
Relative Humidity Operation: 10%~90%, Storage: 5%~95%, non-condensing
-Operation system : Win10 & Linux ( without license), Customer can install the O.S with license locally |
3 |
Passport scanner |
-Illumination sources: Visible, IR(850nm);
-Anti-glare: Elimination of glare from holographic anti-counterfeiting film and reflection of light;
- Image Acquisition: Active scan area: 127mm x 88mm
-CMOS, 500 Megapixels (2592*1944);
- Imaging: Color Depth: 24 bits/pixels, Resolution: 500 DPI, Image Format: JPEG, BMP, PNG;
-OCR Recognition: Support extract data and image from ICAO 9303 Standard compliant documents and other Non-ICAO 9303 Standard compliant document, like ID card, Driver's License, Exit-entry Permit to HK/Macau, and etc by OCR
Barcode:
1D: Code 128, Code 39, EAN-13, and etc
2D: PDF417, QR, DataMatrix™, and etc
Scanning speed less than 1 second;
-Software: Complete OCR SDK including DLLs, OCXs, Websocket, and Demo program
Programming Language: VC, VB, C#, Java, etc. Provide OCR SDK for Linux; |
4 |
Thermal printer |
-Printing method: Thermal dot line printing
-Paper width: 80 mm
-Print speed: 170 mm/s( max)
-Dot density: 8 dots/mm
-Total dots per line: 576dots
-Printing width: 72mm
-Paper thickness: 60~120um
-Activation pulse resistance: 500,000
-Thermal head temperature detection: Thermal resistance
-Working voltage: 24±10% V
-Operation temperature -10~50 ℃(no condensation)
-Interface Serial/TTL/USB |
5 |
Card dispenser |
-CARD SPECIFICATIONS: Size: 54x86mm Thickness: 0.3-2.0mm;
-CARD DISPENSING: SPEED >1pcs/s;
-CARD HOPPER CAPACITY 180pcs;
-LIFETIME >2000000 Cycles;
-INTERFACE RS-232/I/O TTL;
-POWER SUPPLY DC24V ± 5%;
-WORKING TEMPERATURE -40-+65 °C |
6 |
Logitech camera |
- Video: Supports 1080p (Full HD) @ 30fps that enables expressions, non-verbal cues and movements to be seen clearly.;
90° diagonal fixed field of view (dFOV);
4x digital zoom (Full HD) available;
Built-in HD autofocus ensures you’re seen clearly throughout video calls.;
RightLight 2 auto light correction for clear image in various lighting environments ranging from low light to direct sunlight.;
Supports H.264 UVC 1.5 with Scalable Video Coding for a smoother video stream in applications.
-Audio: Dual omni-directional mics, optimized to capture audio clearly from up to one meter away.
-Quality video. Any environment: A 90° diagonal field of view along with Full HD
1080p/30 fps resolution, autofocus and 4x zoom provide clear details for video
meetings.
-Noise-cancelling dual mics: Two integrated omnidirectional microphones, optimized
to capture audio clearly from up to one meter away.
-Smooth video with H.264 support: Supports H.264 with Scalable Video Coding
and UVC 1.5 encoding to free up PC bandwidth and provide a consistently reliable
video-conferencing experience. |
7 |
Amplifier and stereo speakers |
Dual channel amplified speakers for Stereo , 8Ω 5W. |
8 |
Accessories |
Power adaptors, security Lock for anti theft , tray for easy maintenance,ventilation fans,Wire-Lan Port; Power sockets for electricity, USB ports; Cables, Screws, etc. |
9 |
KIOSK Cabinet |
-Dimmension decided when finish production
-Color & Logo Optional by customer
-Material "1.5mm thickness cold-roll steel frame for outer kiosk boby; Electrostatic Painting high corrosion resistance and low conductivity
-Features Elegant and smart design; Easy to install and operate; Moistureproof,Antirust,Anti-acid,Anti-dust,Static free |
10 |
Packing |
Security Packing Method with bubble foam, anti-humidity plastic bag and strong case. |